FAQ
Do you have a question about the use, installation or maintenance of your seat post?
Our FAQ gathers answers to the most frequently asked questions to help you quickly find the information you need.
Need help?
Is the SEEKRUN S7 Bluetooth telescopic seatpost compatible with my bike? +
The SEEKRUN S7 Bluetooth telescopic seatpost is compatible with the vast majority of bicycles.
The only thing to check is the diameter of your bike's seat tube , as this diameter determines whether the seatpost can be installed correctly.
If the diameter of your frame corresponds to one of the diameters available for the SEEKRUN S7, installation will be possible without any special modification.
What seatpost diameters are available? +
The SEEKRUN S7 Bluetooth telescopic seatpost is currently available in the following diameters:
- 30.9 mm
- 31.6 mm
A new 27.2 mm diameter will also be available from May , in order to make the seatpost compatible with even more bikes.
Is the SEEKRUN S7 Bluetooth seatpost compatible with mountain bikes? +
Yes. The SEEKRUN S7 is perfectly suited for mountain bikes .
The ability to adjust the saddle height instantly improves bike control, especially in technical sections, descents or changes in terrain.
Can a seatpost be installed on a gravel bike? +
Yes. The SEEKRUN S7 Bluetooth seatpost is also compatible with gravel bikes .
It provides increased comfort and control on varied terrain, which can be particularly useful during long rides or technical courses.
Is the SEEKRUN S7 Bluetooth seatpost compatible with road bikes? +
Yes, the SEEKRUN S7 can be installed on some road bikes , provided that the diameter of the seat tube is compatible with one of the diameters offered.
It can be used to improve comfort and facilitate certain situations such as frequent stops or urban areas.
Can a seat post be installed on an electric bike? +
Yes. The SEEKRUN telescopic seatpost is compatible with electric bikes (e-bikes) , provided that the seat tube diameter matches one of the available diameters.
The seat post can provide increased comfort and stability, especially when stopped or in urban environments.
Is installing the SEEKRUN S7 seatpost complicated? +
No, installing the SEEKRUN S7 Bluetooth telescopic seatpost is very simple and accessible, even for cyclists who are not used to making technical installations.
Unlike conventional telescopic seatposts, the SEEKRUN operates without cables , which greatly simplifies installation.
To guide you step by step, we have created a complete installation video that shows you all the assembly steps.
You can view the demonstration here: See the SEEKRUN installation video
Is internal routing required within the frame? +
No. That's precisely one of the main advantages of a Bluetooth telescopic seatpost .
Our SEEKRUN seatposts operate entirely without cables , thanks to wireless communication between the remote control and the seatpost.
This means:
- no internal routing within the framework
- no sheath to install
- no complex manipulation
The installation is therefore much faster and simpler than on a classic telescopic seatpost.
To see how this works in practice, you can watch our detailed installation video .
What tools are needed for the installation? +
The installation was designed to be as simple as possible.
All the necessary tools are included directly in the SEEKRUN kit .
You will find, in particular:
- a Torx T25 key
This tool allows for the complete installation of the seat post and handlebar control.
Therefore, you will not need any additional tools to perform the assembly.
How long does it take to install the seat post? +
The complete installation of the SEEKRUN telescopic seatpost usually takes about 10 minutes .
Thanks to its cable-free system, there is no need to run a cable through the frame or make complex adjustments.
All you need to do is:
- install the seat post in the frame
- attach the remote control to the handlebars
- connect the two elements
To visualize the steps, we recommend you follow our video installation guide .
Is the remote control easy to install on the handlebars? +
Yes, installing the remote control is very simple and only takes a few minutes.
The control attaches directly to the handlebars and automatically connects to the seat post via the integrated Bluetooth system.
Once installed, it allows you to adjust the seat height instantly , with a simple press.
To see how to install the remote control correctly, check out our detailed installation video .
How does the SEEKRUN telescopic seatpost work? +
The SEEKRUN Bluetooth telescopic seatpost allows you to adjust the height of your saddle instantly using a control located on the handlebars.
Unlike traditional telescopic seatposts that use cables, the SEEKRUN operates entirely wirelessly via Bluetooth communication between the remote and the seatpost.
A simple press on the control allows you to lower or raise the saddle to adapt your pedaling position to the situation: uphill, downhill, stop or technical passage.
This system offers simple, quick and intuitive use, both for sports practice and for everyday use.
To better understand how the system works and connects, you can consult our video user guide .
How do I adjust the saddle height? +
Adjusting the saddle height with the SEEKRUN Bluetooth telescopic seatpost is simple and intuitive.
The seat post is controlled via the wireless remote mounted on the handlebars .
When you press the command:
- If you put weight on the saddle , it will gradually lower.
- If you reduce the pressure on the saddle , it will automatically rise.
This system allows you to adjust the saddle height quickly and precisely according to your needs.
This instant adjustment is particularly useful for:
- pedal efficiently
- improve bike control on certain terrains
- gain stability during stops
To see how to use the control and properly adjust the saddle height, we invite you to watch our instructional video .
Can the seat post be stopped at different heights? +
Yes. The SEEKRUN telescopic seatpost can be adjusted to different heights depending on your position and comfort.
You can adjust the saddle to the intermediate height that suits you best, allowing you to adapt your position accordingly:
- of the field
- of your practice
- for your pedaling comfort
To see how to precisely adjust the saddle height, check out our detailed user video .
Is it possible to use the seat post while riding? +
Yes, the SEEKRUN seatpost is designed to be used while you ride .
The handlebar control allows you to adjust the saddle height instantly, without interrupting your ride.
This feature is particularly useful for:
- lower the saddle before a descent
- Adapt your position according to the terrain
- to improve stability in certain situations
Does the command work quickly? +
Yes. Bluetooth communication between the remote control and the seat post allows for a fast and reliable response in less than 0.03s.
When you press the control, the seat post reacts immediately to adjust the saddle height.
This system offers a smooth and intuitive user experience, whether for sports or everyday use.
To understand how to connect and use the wireless control, see our video user guide .
What is the battery life of the seatpost? +
The SEEKRUN Bluetooth telescopic seatpost is equipped with a rechargeable battery offering excellent battery life.
With a full charge, the battery allows for approximately 9,000 saddle ascents and descents . This range allows for numerous rides before needing to recharge.
Actual range may vary slightly depending on usage, riding conditions and frequency of saddle height adjustments.
How do I recharge the battery? +
The SEEKRUN seatpost operates with two separate power sources :
- a rechargeable battery for the seat post
- a CR2032 battery for the remote control located on the handlebars
The seat post battery is easily recharged using the charger (charging base + cable) provided in the box .
The remote control itself operates with a CR2032 battery , which is easy to replace when it is discharged.
How long does a full recharge take? +
A full battery charge allows for approximately 9000 saddle mounting and dismounting cycles .
This represents significant autonomy, suitable for both sporting activity and regular use of the bicycle.
Is the battery removable? +
Yes. The SEEKRUN seatpost battery is fully removable.
It easily unclips from the back of the seat post , allowing for quick removal for recharging.
This system makes recharging simple and convenient, without having to remove the seat post from the bike.
What type of battery does the handlebar control use? +
The SEEKRUN remote control uses a CR2032 button cell battery .
This type of battery is very common and easy to find commercially.
For added convenience, an extra CR2032 battery is included in the box when purchasing the seatpost.
Is the SEEKRUN seatpost water resistant? +
Yes. The SEEKRUN S7 Bluetooth telescopic seatpost is designed to withstand the real-world conditions encountered while cycling.
It is protected against water, splashes and moisture, which allows it to be used without problems during outings in the rain or on wet terrain.
What does IP67 certification mean? +
The IP67 certification indicates that the SEEKRUN S7 seatpost benefits from a high level of protection against external elements.
This certification means that the product is:
- protected against dust
- Water and splash resistant
This design allows the seatpost to be used in various riding conditions, such as rain, mud, or dusty environments.
Can the SEEKRUN be used in the rain or in mud? +
Yes. The SEEKRUN S7 seatpost is designed for use in a variety of conditions, including rain or muddy terrain.
Its robust design and IP67 certification protect internal components from water, dust, and splashes.
It is therefore suitable for mountain biking, gravel riding or daily commuting, whatever the weather conditions.
Is the seatpost suitable for intensive use? +
Yes. The SEEKRUN S7 telescopic seatpost was designed to withstand regular and intensive use.
Its materials and robust design allow it to be used for both sports activities and everyday use.
It is designed to offer reliability, durability and consistent performance , outing after outing.
Does the seat post need to be maintained regularly? +
Maintaining the SEEKRUN Bluetooth telescopic seatpost is very simple and requires little maintenance.
After each ride, it is recommended to quickly clean the seat post with a cloth to remove any dust, mud or dirt that may have accumulated.
To ensure optimal performance over time, we also recommend:
- simple maintenance once a year
- more thorough maintenance every two years
These operations help to maintain smooth and sustainable functioning.
To assist you, maintenance guides and videos are available on our website in the support section.
How do I clean the seat post? +
After each ride, simply wipe the seat post with a clean cloth to remove dirt, dust or mud.
This quick cleaning helps prevent the accumulation of impurities and helps maintain the proper functioning of the mechanism.
Regular maintenance also helps to prolong the life of the seat post.
Do certain components need to be lubricated? +
Yes. To ensure optimal operation of the SEEKRUN telescopic seatpost , it is recommended to perform light lubrication once a year during annual maintenance.
This lubrication helps maintain smooth movement of the mechanism and preserves the product's performance over time.
How often should maintenance be performed? +
We recommend two levels of maintenance:
- A simple annual maintenance check , to verify operation and lubricate the necessary components.
- A more thorough maintenance every two years , in order to ensure complete upkeep of the seat post.
To assist you, maintenance guides and videos are available on our website in the support section.
What is the warranty period for the SEEKRUN S7 seatpost? +
The SEEKRUN S7 Bluetooth telescopic seatpost comes with a 2-year warranty from the date of purchase.
This warranty covers manufacturing defects and ensures reliable use of your product. Should you encounter any problems, our team is available to assist you.
For full warranty conditions, support procedures and detailed information , please refer to the SEEKRUN user manual .
What should I do if there is a problem with the product? +
If you experience a problem with your SEEKRUN S7 seatpost, we recommend that you first contact the store or retailer from whom you purchased the product .
The reseller will be able to assist you with the initial checks and guide you towards the most suitable solution.
How do I contact SEEKRUN technical support? +
Our SEEKRUN technical center is available to answer your questions and assist you if necessary.
You can contact us directly:
📧 seekrun@plentyfrance.com
📞 06 84 10 32 50
Our team will be happy to help you and provide a quick solution.
Where can I find the installation and user guides? +
All installation, usage and maintenance guides are available directly on our website in the support section.
You will also find explanatory videos to guide you step by step.
Where can I buy the SEEKRUN seatpost? +
The SEEKRUN S7 Bluetooth telescopic seatpost is available from our partner retailers .
To find the nearest point of sale to you, we invite you to contact our team who will be able to direct you to a reseller in your region.
How can I find a retailer near me? +
If you wish to purchase a SEEKRUN seatpost, you can contact us directly via our dedicated page .
Our team will direct you to the SEEKRUN reseller closest to your location to facilitate your purchase.
Can we buy directly from your website? +
Currently, SEEKRUN products are primarily distributed through our network of partner resellers .
If you wish to purchase a SEEKRUN seatpost, we can direct you to a store or distributor near you.
Do you offer deals for clubs or associations? +
Yes. SEEKRUN offers preferential conditions for cycling clubs and associations wishing to equip their members.
If your club is interested in our products, you can contact us to discuss your needs and put together a suitable offer.
Discover the SEEKRUN club program